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Half of Hospital Reviews Are Negative | Vancouver News
Description
Half of Canadian hospital reviews on Google are negative — but don’t panic, it’s not the whole story. People with bad experiences are more likely to share them online, skewing the data. Still, these reviews pack a punch: 75% offer actionable feedback to improve care, and wait times top the complaints. While negativity’s rising slightly, so is positivity — and both signal hospitals need to listen, act, and make patients feel safer, respected, and heard.
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