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Calls Surge as Police Cut Staff | Leicester News
Description
Leicestershire Police is under siege: emergency calls are surging 36% while non-emergency lines are up 50%, yet they’ve slashed call handler roles from 26 to 20—straining response times and forcing residents to wait longer or hang up. Despite a $1 million annual investment in the contact center and meeting the national 10-second 999 target, staff warn the force is at breaking point, facing a growing budget deficit and maximum council tax hikes—all while scrambling to decide where to cut next.
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