Episode Details

Ottawa’s bike lockers are a game-changer for cyclists—secure, app-booked, and free for the first two hours—but tech glitches are leaving some riders stuck. One user battled a payment bug for over a year, despite responsive customer service, forcing her to ditch her bike and take transit. While the city touts strong usage and expansion plans, lingering issues like limited locations and no options for longer rentals or bigger bikes still deter adoption. Fixing these kinks could unlock cycling’s full potential for everyone.

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