Episode Details

Ray Cline from Tech Knowledge Worldwide joins me to share how an MSP-led community turns “community over competition” into real impact through TEKSGiving. We talk about how this group of MSPs and IT pros comes together for one intense weekend to rebuild the full technology stack—access control, networking, Wi-Fi, cameras, and cabling—for nonprofits, with this year’s project focused on the original Ronald McDonald House in Philadelphia and a $300,000 goal in donated products and services.

Ray also walks through his consulting-first approach at Libertas Consulting and why most businesses have little idea where their IT dollars actually go. By analyzing contracts, subscriptions, and infrastructure, he cuts waste, saves clients real money, and then earns the role of trusted advisor instead of “just another vendor.” If you want to grow your MSP, build deeper client relationships, and use your skills to give back, this conversation will show you practical ways to do it.

=== Chapters

• 00:58 MSP August Kickoff
• 01:47 Better Tracker Call Story
• 04:59 Sponsor Shoutouts
• 05:59 TechCon Unplugged Preview
• 07:01 Meet Ray Klein
• 08:45 What Tech Knowledge Is
• 11:55 Five-Year Mission
• 16:08 Why Ronald McDonald House
• 18:48 Project Costs and Goals
• 22:26 Volunteer and Donate
• 25:49 Ray’s MSP Consulting
• 31:26 Consulting Over Managed Services
• 33:12 Community Over Competition
• 36:58 Golf Outing Details
• 40:56 Closing Updates

=== Guest: Ray Cline, Tech Knowledge Worldwide / Libertas Consulting

• Website: https://teknowledge.org
• Website: https://libertasllc.net/
• LinkedIn: https://www.linkedin.com/in/libertasray

=== Companies / Vendors / Products / Books

• TEKSGiving: https://teksgiving.org
• BetterTracker: https://bettertracker.com
• Ronald McDonald House Charities – Philadelphia: https://www.ronaldmcdonaldhousephilly.org/
• Let’s Talk Cabling: https://letstalkcabling.com
• MSP Unplugged: https://mspunplugged.com
• TechCon Unplugged: https://techconunplugged.com

=== SPONSORS: 

• Technology Partner, NetAlly: https://www.itbusinesspodcast.com/netally/
• Technology Partner: Bvoip: https://www.itbusinesspodcast.com/bvoip
• Travel Partner: TruGrid: https://www.itbusinesspodcast.com/trugrid
• Digital Partner, Designer Ready: http://itbusinesspodcast.com/designerready

=== SHOW MUSIC: 

• Item Title: Upbeat & Fun Sports Rock Logo 
• Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET
• Author Username: AlexanderRufire 
• Item License Code: 7X9F52DNML