Episode Details
Back to EpisodesKeeping your customers is GOLD: Tom talks Customer Retention
Description
Today, I'm talking about customer retention. I'm not perfect at it by any means, but I do have customers that have been buying off me clear back even before there was a commercial internet, which makes it more than twenty eight years. So I think I might have a little bit of stuff to tell you here and on a webinar.
Screw The Commute Podcast Show Notes Episode 533
How To Automate Your Business - https://screwthecommute.com/automatefree/
Internet Marketing Training Center - https://imtcva.org/
Higher Education Webinar – https://screwthecommute.com/webinars
See Tom's Stuff – https://linktr.ee/antionandassociates
03:08 Tom's introduction to Customer Retention
05:25 What can I do to make it up to you?
06:55 "Modern Customer Retention" manual and human connections
14:16 Retention is a practice that ensures survival
17:14 80% of your revenue is from 20% of your customers
18:43 Sponsor message
Entrepreneurial Resources Mentioned in This PodcastHigher Education Webinar - https://screwthecommute.com/webinars
Screw The Commute - https://screwthecommute.com/
Screw The Commute Podcast App - https://screwthecommute.com/app/
College Ripoff Quiz - https://imtcva.org/quiz
Know a young person for our Youth Episode Series? Send an email to Tom! - orders@antion.com
Have a Roku box? Find Tom's Public Speaking Channel there! - https://channelstore.roku.com/details/267358/the-public-speaking-channel
How To Automate Your Business - https://screwthecommute.com/automatefree/
Internet Marketing Retreat and Joint Venture Program - https://greatinternetmarketingtraining.com/
KickStartCart - http://www.kickstartcart.com/
Copywriting901 - https://copywriting901.com/
Disabilities Page - https://imtcva.org/disabilities/
Triple Whammy Sale - https://screwthecommute.com/triplewhammy/
Forbes article - https://www.forbes.com/sites/theyec/2016/01/07/why-going-above-and-beyond-in-business-makes-all-the-difference
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