Episode Details

How do organisations successfully transform while bringing their people with them?

In this episode of HR Unlocked, Lisa Oakley sits down with Bernadette Kelly, Chief People, Corporate & Operations Officer at TVNZ, to explore organisational transformation, leadership, change management, and the evolving role of People & Culture.

Drawing on her experience leading large-scale transformation across one of New Zealand's most recognised media organisations, Bernadette shares practical insights into building change capability, supporting leaders, communicating through uncertainty, and helping people adapt in an environment of constant disruption.

From digital transformation and organisational change to AI, trust, leadership, and workforce capability, this conversation explores what it really takes to create meaningful, sustainable change.

What You'll Learn

• Why successful transformation starts with people, not technology

• The importance of dedicated change management and communication capability

• How leaders can build trust during periods of uncertainty

• Why organisational change should happen with people, not to them

• How to communicate effectively throughout large-scale transformation