Episode Details

Chicago Public Library’s massive book backlog—over 110,000 items stuck in branches—is a symptom of long-term staffing crises, triggered by a driver shortage that delayed returns and crushed hold times from days to weeks. Patrons resorted to buying books instead of waiting, highlighting the library’s vital role. While new drivers and branch-to-branch transfers are helping, the sheer volume means normal service could take until September—or longer—if overtime isn’t secured.

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