Episode Details

How we think determines how we act. This is especially true when it comes to pressurized situations like the kind that we find in a busy coffee shop environment. We talk a lot about leader, ship, tactics, and principles, and aspire to be better leaders, but if we don't fix our thinking, our actions will not be effective in our efforts will fall flat.

On today's episode we will be discussing for major mind set shif that every coffee shop leader needs to make in order to properly serve the people they work with and for.

We cover:

• Teaching vs informing
• Working with vs dealing with
• Preemptive vs reactionary
• Effective vs impressive

Sign up for the leadership and management webinar below!

REGISTER NOW FOR THE SUMMER WEBINAR SERIES!

Great coffee shops don't happen by accident. They are built by hiring the right people, training them well, and leading them with clarity and consistency.

In this live three-part Summer Webinar Series, Chris Deferio shares the practical systems and coaching insights that have helped coffee businesses build stronger teams, healthier cultures, and more resilient operations.

Each webinar includes:

• Live instruction and Q&A
• PDF workbook
• One hour of virtual consulting for each live attendee
• Lifetime access to the recording

Register for the individual sessions that fit your current needs, or scroll down to save 20% on the complete Summer Webinar Series.

REGISTER NOW FOR THE SUMMER WEBINAR SERIES!

chris@keystothshop.com

of book a free call now:

https://calendly.com/chrisdeferio/30min

Related episodes:

• 484: Demystifying Mentorship w/ Dr. Ruth Gotian, Author of "The Financial Times guide to Mentorship""
• 003: The Role of Mentorship in Specialty Coffee w/ Pete Licata
• 580: Four Cafe Leadership Mindsets to Adopt in the New Year
• 437 : The New Age of the Barista: Mindsets + Habits for Success
• 253 : Mindsets that Sabotage Success

SPONSORS!

Listen Now