Episode Details

This week, Daniel moves house and hits a wall: activating a SIM requires a human who leaves at 4 PM, a Vyvanse refill demands a day of phone calls to offices that close at random hours, and banking support vanishes after noon. In Israel—a country that markets itself as a tech powerhouse—essential services still run on narrow, human-only windows. We dig into how the 2012 mobile reform cut prices but not bottlenecks, why competition never touched service hours, and what it means when a system only works for people whose lives never deviate from the median.