Episode Details

Norfolk International Airport is smashing records with record-breaking passenger numbers and more direct flights than ever before—45 destinations including Cancun—thanks to a $1 billion upgrade that’s bringing back beloved moving walkways. But while the airport’s CEO celebrates progress, he’s honest about what’s out of their hands: flight pricing, route decisions, and baggage handling are all airline responsibilities. Evenings remain chaotic as weather and sudden surges in arriving planes overwhelm understaffed airline ground crews, turning delays into ripple effects. It’s a booming hub—but still wrestling with the messy realities of air travel.

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