Episode Details

Think you can just return anything you don’t like? Think again. While most stores won’t force a refund for personal preference—like wrong size or gift regret—there’s solid legal protection if the item is faulty or misrepresented. And online shoppers? You’ve got it even better: 14 days to cancel, plus 14 more to return, thanks to Consumer Contracts Regulations. Whether you bought full price or on sale, your rights are stronger online than in-store. Know your options before you buy.

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