Episode Details

Houston neighbors braced for a brutal heatwave when CenterPoint Energy shut off power for scheduled grid upgrades—just one day notice, right in the middle of triple-digit temperatures. One resident, James Wilmoth, was left helpless at home with his dogs without AC or generator money, but his neighbor stepped up with fans and a portable unit, proving community can shine even when the grid fails. Experts say while upgrades are essential, timing them during extreme heat is risky—and officials clarify that while advance notice isn’t always required (especially for non-medical customers), they’re working to improve reliability year-round.

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