Episode Details
Back to Episodes
How the Curse of Knowledge Hurts Your Office Communication
Season 3
Episode 141
Published 3 weeks, 2 days ago
Description
In this episode of The Office Politics Podcast, Lucas and Luna explore the Curse of Knowledge – a cognitive bias where experts assume others share their context. They dissect real office scenarios: a product manager's jargon-filled memo, a senior engineer's unclear instructions, and a leader's vague vision. Drawing on research from economists Camerer, Loewenstein, and Weber (1989) and the Heath brothers' work on stickiness, they explain why this bias sabotages influence and trust. Practical remedies include the 'so-what test,' the 'grandmother rule,' and pre-meeting audience checks. Listeners learn to 'curse-check' their communication to become more persuasive and empathetic colleagues.