Episode Details

TurboTax is facing a major class action lawsuit in Ontario after being accused of a deceptive “bait-and-switch” tactic — advertising its tax software as completely free since 2015, only to later require payment for complex returns. The court has approved the case, allowing thousands of Canadian users who bought TurboTax online since 2015 to potentially claim damages under consumer protection and competition laws. A key win: damages could be awarded collectively, not individually. Intuit, TurboTax’s parent company, denies wrongdoing and plans to appeal — but for now, affected users don’t need to act unless they want to learn more via the plaintiff’s law firm website.

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