Episode Details

On this episode of the Jered Williams show, host Jered Williams speaks with Tim Nevers of Vanguard Plumbing Solutions about his transition from commercial new construction to a high-growth residential service model. The discussion covers the effectiveness of lead sources like Angie’s List, the critical importance of "speed-to-lead" through automated follow-ups, and the advantages of human answering services over AI. Tim details how he significantly increased his average ticket value by adopting an options-based sales approach and integrating water filtration and well tank services into his standard workflow. The episode concludes with insights on overcoming limiting beliefs, managing business debt, and the strategic steps taken to scale a service-based plumbing company in the Connecticut market.