Episode Details

San Francisco’s City Attorney is suing major hotel booking sites for deceiving travelers into paying hundreds more by pretending to offer direct hotel bookings—when they’re actually third-party platforms hiding hefty fees. One frustrated guest lost $300–$400 after booking through a fake “direct” site, only to get help from hotel staff to recover her money. The lawsuit targets GuestReservations.com, BookOnline.com, and Booking Holdings, accusing them of intentionally mimicking hotels to inflate prices and hurt local tourism.

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