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Your Members Will Hate This... (Unless You Do It Right)
Episode 761
Published 2 weeks, 6 days ago
Description
Changing your gym model doesn't have to cost you members.
In this episode, we explain how to communicate major gym changes, like switching to semi-private training, updating pricing, or removing services, without creating unnecessary backlash. Learn how to control the narrative, frame changes around member benefits, and navigate the inevitable resistance that comes with building a better gym.
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