Episode Details

Ghirardelli’s iconic San Francisco flagship store shut down after a three-day strike sparked by workers demanding fair health benefits tied to customer-paid surcharges—employees say management won’t disclose how much they’re making from the fee while threatening to cut coverage. Union reps accuse the company of bad-faith negotiations, while Ghirardelli insists it’s bargaining in good faith and redirecting customers to nearby locations until a resolution is reached.

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