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Winnipeg’s New 911 Mental Health Response | Winnipeg News
Description
Winnipeg is poised to revolutionize how it handles mental health 911 calls by launching a community response program that diverts non-emergency calls to trained social workers and mental health professionals instead of police or paramedics. Commissioned by Mayor Scott Gillingham, the plan aims to redirect over 10,000 annual wellness-related calls, easing pressure on emergency services and connecting vulnerable callers with appropriate support. The model leverages existing local expertise, focusing on coordination rather than overhaul, and seeks council approval and provincial funding by fall.
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