Episode Details

Dunbar Garden Centre, a 13-year-old local favorite, is set to expand its restaurant and meeting spaces to stay competitive against online retailers — turning its physical store into a vibrant destination where customers want to linger, socialize, and be inspired. With sales doubling and 71 employees, the owners are betting big on experience over convenience, using a revamped dining area and flexible event space to draw in crowds and support staff needs. Their planning application is now with East Lothian Council — a bold move proving traditional businesses can thrive by reinventing the customer experience.

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