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Veteran Struggles With Bank Card Delay | Liverpool News
Description
An army veteran’s life spiraled after his debit card was canceled, leaving him stranded without funds for three weeks—unable to buy bread, milk, or even reach a food bank. Despite repeated calls to Barclays, he waited days for a replacement, eventually receiving a second card while the first was deactivated. Compounding the crisis, his mobile banking was locked out and phone banking security blocked him, forcing him to navigate a system that felt like a cruel joke. The ordeal triggered severe anxiety and worsened his PTSD, leaving him terrified to use his card again—fearful of another breakdown and the emotional toll it would take.
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