Episode Details

Everything Matters

Everything matters. It is not just about performance when client facing or presenting the next sales proposition. The way you behave back at base, in the privacy of your own office, or even in public spaces (such as Andy’s ‘train experience’ below) all matter.

Everything matters.

Andy tells the story of witnessing some extremely bad behaviour by contractors on a train journey. They were unaware, or even not caring, that anyone could hear. He was surprised and somewhat disgusted by this unprofessional behaviour at the time, but even more amazed to see the very same contractors in the reception of his office building later, waiting for a meeting with a senior leader in his company. They were not awarded the contract!

Frances and Andy discuss this concept in depth during this podcast. We are a product of our behaviour, even when our guards down. As a leader, everything matters.

Are you meeting your own values and those of the company by the way you behave and act towards others? Sometimes we think we can get away with things in our ‘back room’ whilst presenting a smooth image in the ‘front’. Andy and Frances debunk this myth. Find a way to be yourself and always act accordingly.

It is not about your job title, position, or the meeting you are attending. It is about who you are as a leader and how you make the people connected with you feel.

Everything Matters

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