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“100 Practical Ways to Improve Customer Experience" with Martin Newman of Practicology

“100 Practical Ways to Improve Customer Experience" with Martin Newman of Practicology

Episode 181 Published 7 years, 8 months ago
Description
Martin Newman is founder and chairman of Practicology, and is one of the worlds foremost authorities on customer experience. He’s recently distilled his wealth of knowledge into the book “100 Practical Ways to Improve Customer Experience: Achieve end-to-end customer engagement in a multichannel world”.

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