![The “Kohl’s Cash” of Auto Repair: Turning Customer Rewards Into Repeat Business [THA 495]](https://artwork.captivate.fm/7843ec6d-dd05-4b14-b6ef-1cad966b3ae0/THA-495-tom-sciortino-jeff-rudnick.jpg)
What keeps customers coming back when the shop down the street is advertising lower prices?
Tom Sciortino of Total Automotive and Jeff Rudnick of Pit Crew Loyalty reveal how a well-designed loyalty program can become your shop's competitive advantage. Drawing from Tom celebrating 40 years in business, they share how rewarding customers, celebrating milestones, and investing in the community create stronger relationships, more referrals, and sustainable growth.
What You'll Learn
- How customer loyalty programs increase repeat visits and average repair orders.
- Why rewards help differentiate your shop from
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