Episode Details

Lexus unveils the future of electrification in its product plans, balancing a slower approach to electric vehicles along with the return of an iconic nameplate. A Nissan dealership’s general manager faces backlash for retaliating against a negative review, and two dealership groups are combating fraud allegations from the COVID-era Paycheck Protection Program. Plus, a social media expert explains why dealerships should ditch inventory-dump TikTok videos and embrace the influencer era.