Episode Details

Elderly residents in a Hornchurch tower block are trapped by failing lifts, with one 88-year-old woman stuck for 20 minutes and another forced to be carried up five flights after a breakdown. The housing association, Hastoe, faces mounting anger over years of neglect, compounded by recurring floods from blocked drains and anti-social behavior. One resident with heart disease fears leaving his 10th-floor flat, while another endured two floods, a two-week hotel stay, and ongoing dread of returning home. Hastoe says one lift is fixed, another will be in two weeks, and they’re using a falconer to tackle pigeon-related drain issues. A drop-in session is scheduled for September 9th to address ongoing problems — residents are urged to keep reporting issues.

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