Episode Details
Back to Episodes
AI Belongs to the CHRO
Description
You have the board pressure, the budget, and a CTO ready to move — so why isn't AI delivering ROI? PwC surveyed 4,454 CEOs and found 56% saw AI move neither revenue nor cost. That's the problem. Here's the cost: quarters of time, real capital, and board credibility spent on adoption metrics that never reach the P&L — while the business result you actually owe goes undelivered. Layoffs get blamed on AI, then quietly reversed.
Jackson Lynch and Scott Morris argue the failure is upstream of any vendor. CEOs make AI adoption the goal and call the CTO first, so the tool lands on unchanged work. The fix is a different sequence: name the business constraint, design what the workforce must do differently, then ask the CTO which technologies have the highest propensity to enable it. That's what separates the ~6% of companies with real EBIT impact from the 88% still deploying without return.
You'll leave with four plays to run Monday morning — and a cleaner way to think about AI adoption before you spend another dollar.
Subscribe to The Talent Sherpa Podcast for weekly conversations on running talent like a business system. If this hit, listen next: 43% of CEOs Got the Diagnosis Wrong (E147). More at mytalentsherpa.com.
Host: Jackson O. Lynch
LinkedIn: https://www.linkedin.com/in/jxnlynch/
Talent Sherpa: https://www.mytalentsherpa.com
Host: Scott Morris
LinkedIn: https://www.linkedin.com/in/mscottm/
PropulsionAI: https://www.getpropulsion.ai