Episode Details

King’s College Hospital faces a leadership crisis as its rating plummets from ‘Good’ to ‘Requires Improvement’ after inspectors uncovered a toxic culture of bullying, discrimination, and fear among staff — despite frontline care being praised. Over 500 employees voiced concerns about leadership disconnect, lack of career support, and psychological safety, especially for protected groups. Yet, progress is underway: the trust has exited oversight programs, adopted new values, and its new CEO is committed to rebuilding trust by empowering staff to speak up and ensuring leaders live the values of care, collaboration, inclusion, and innovation.

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