Episode Details

A Dutch foundation is suing the energy regulator ACM for 15.7 million euros, alleging the regulator ignored red flags that led to the collapse of Flexenergie—a company that lured customers with prepaid discounts but couldn’t deliver energy, leaving them stranded. The foundation claims the ACM failed in its duty to protect consumers and should have barred Flexenergie from the market, while the regulator insists it followed rules that were intentionally lax and that it did act against the company. The case highlights a broader debate over energy market oversight, especially after stricter licensing rules were introduced in 2022 following a wave of bankruptcies fueled by the Ukraine war.

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