Episode Details

A damning review exposes serious financial mismanagement at Oldham Total Care, the council-owned care provider bought last year to prevent 100 vulnerable residents from being displaced and to save 200 jobs. Auditors found staff were underpaid due to holiday pay miscalculations, manual sick pay errors, and HMRC tax issues — leading to a £20,000 fine and confusion over duplicate employment records. The company also racked up £600,000 in debt and had flawed procurement processes. While the council admits the company struggled from day one, they’re now tackling 12 key issues, prioritizing care quality and staff training, and pushing for long-term financial stability to avoid further penalties.

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