Episode Details

Delaware’s 911 system is getting a major upgrade—with a 30-cent monthly surcharge starting October 1st to fund it. The new Next Generation 911 platform will handle texts, photos, videos, and more, offering faster, smarter emergency response with better location data and stronger security. With over 700,000 calls and 20,000 texts handled annually by 300 specialists across eight centers, this tech leap ensures first responders are better equipped. It’s not just catching up—it’s future-proofing public safety.

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