Episode Details

Hundreds of Sydney Water workers are in financial turmoil after a chaotic switch to the Dayforce payroll system, facing underpayment, overpayment, missed pay, and messed-up superannuation — all while struggling to log time off. The Australian Services Union has launched a Fair Work Commission complaint, demanding either a system fix or a return to the old one until things stabilize. Workers are anxious about bills, frustrated by lack of training and ignored warnings about the software’s inability to handle 24/7 operations. Sydney Water admits the rollout “had not gone as planned,” apologizes, and says they’re urgently working to stabilize Dayforce — while acknowledging that being paid correctly is non-negotiable.

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