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How a Commercial Cleaning Company Scaled to 40 Million by Fixing Labor Efficiency
Description
In this episode of Scaling Up with Fexingo, Lucas and Luna break down how a commercial cleaning company in Dallas grew from a single janitorial contract to a $40 million operation by obsessing over one metric: labor efficiency ratio. They walk through the specific decisions the founder made—using GPS time tracking, dynamic route bundling, and a tiered incentive system—to move from 40% to 70% billable hours. They discuss the inflection point at $2 million in revenue where manual scheduling broke, and how the company avoided the common trap of over-hiring supervisors. Along the way, Lucas explains why labor efficiency matters more than revenue growth in service businesses, and Luna challenges whether the approach scales to smaller operators. A conversation for anyone running a field-service or blue-collar business.