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Digital Tips Backfiring in the Netherlands | Amsterdam News
Description
Tipping screens in the Netherlands are backfiring—three-quarters of people get annoyed, and half tip less because of them. While meant to simplify gratuity, the digital prompts are sparking backlash, with many questioning why tipping is even necessary when minimum wage should cover the job. With nearly everyone paying by card, businesses are scrambling to adapt, but many are ditching the prompts altogether to avoid pressuring customers.
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