Episode Details

Residents on a London estate faced a nightmare: brown, gasoline-smelling tap water that made them too scared to drink for months. The council initially blamed the water supplier, but new tests reveal they failed to detect hydrocarbons because they weren’t looking for the right things. Residents felt ignored and had to become their own investigators. Now, a new council leadership is stepping in, promising a full investigation, formal apology, and safety checks across all water supplies — following the Housing Ombudsman’s findings that they botched the response from the start.

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