Episode Details

Uber Eats is facing a major class action lawsuit in Canada over a newly introduced “Service Fee” that critics say is secretly added at checkout — a tactic likened to drip pricing. Starting May 16, 2023, the fee varies by order size: $2 for under $20, 10% for $20–$40, and capped at $4 for larger orders. The suit targets all Canadian Uber Eats users who paid this fee since then, and includes a key twist for Uber One subscribers — the fee still appears despite the promise of free delivery, potentially breaking contract terms. A certification hearing is set for March 27, 2025, and law firm Koskie Minsky is handling the case.

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