Episode Details

Telstra’s nationwide mobile outage was caused by a time server resetting to 2006 after a Melbourne server restart — triggering a domino effect that invalidated authentication certificates and crippled services. A poorly documented design change and missed software update compounded the failure, despite existing backups. Telstra admits responsibility, investigating why maintenance triggered such chaos, while emergency calls mostly held up since triple zero didn’t rely on the affected servers. CEO faces Senate scrutiny.

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