Episode Details

Telstra’s CEO Vicki Brady faced intense scrutiny after a massive network outage disrupted nearly half of all mobile calls and data sessions — a failure traced to a server reboot with the wrong date during maintenance, compounded by undocumented equipment changes and missing software updates. Brady apologized, admitting Telstra let Australians down, as the company now faces Senate questioning and an external review to determine if the disaster could have been prevented.

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