Episode Details

Struggling to get your restaurant staff fully bought in?

In this podcast, you’ll learn how to create restaurant staff buy-in through mindset shifts, stronger leadership, clear standards, accountability, and a deeper understanding of hospitality.

Rather than simply telling employees what to do, Preston Lee, Founder & CEO of Thirty Percent, works through a real coaching conversation with Adolfo, a bartender and server with 20 years of restaurant industry experience. Together, they break down the attitudes and habits that separate high-performing restaurant employees from team members who coast through their shifts.

In this podcast, we cover:

• How to improve restaurant employee engagement and staff buy-in
• Why restaurant culture requires teamwork and accountability
• The difference between A players and C players
• How to separate personal performance from tips and pay
• Why employees should remove their ego from their job title

Whether you’re a restaurant owner, operator, general manager, hospitality leader, server, bartender, or trainer, this conversation will help you build a more accountable, motivated, guest-focused restaurant team.