Episode Details
Back to EpisodesWalmart's Deepak Maini: How Membership in Walmart+ Delivers Value to Engaged Shoppers
Season 1
Episode 606
Published 10 hours ago
Description
The CPG Guys are joined in this episode by Deepak Maini, SVP and GM of Walmart +, Walmart’s membership program helping members save more time & money with exclusive benefits.
Follow Deepak on LinkedIn at: https://www.linkedin.com/in/deepak-maini-49b9089/
Follow Walmart+ online at: https://www.walmart.com/plus
Deepak answers these questions:
- Walmart+ has grown from 3 benefits at launch to 12 today — still at $98 a year. How does that expanding benefit stack change the behavior of the Walmart+ member in ways that matter to CPG brand partners — in terms of basket size, purchase frequency, and category loyalty?
- Walmart reaches 150 million shoppers every week across ecommerce and 4,600 stores, with data mapped to the SKU level. How does Walmart+ membership amplify the quality and fidelity of that first-party data signal — and how should CPG brands be thinking about activating against it differently than they do with non-member data?
- Before running Walmart+, you led the VP/GM role for Customer Digital Identity and Data Platform at Walmart. How does a logged-in, identified Walmart+ member change the economics of the digital shelf for CPG brands, particularly as agentic commerce and AI-powered discovery reshape how shoppers find products?
- The honest question your CPG audience wants answered: when brand partners think about their joint value creation with Walmart, how should they be weighting Walmart+ member households versus non-member households in their investment strategies? Is the gap in lifetime value as dramatic as what your major online competition has seen with their loyalty subscription program?
- The addition of Peacock to Walmart+‘s streaming choices drove a record number of sign-ups in Q3. What does entertainment engagement tell you about a member’s overall relationship with the Walmart ecosystem — and does streaming behavior surface any insights that CPG partners can act on?
- Walmart Connect grew 33% in the U.S. last quarter, representing, along with membership fees, about a third of Walmart’s operating income . How tight is the integration between Walmart+ membership data and the Walmart Connect advertising platform — and what does that mean for a CPG brand trying to close the loop from impression to in-store purchase?
- Walmart tested its first advertising formats tied to the Sparky AI shopping agent in fall 2025, with 81% of surveyed Walmart customers saying they’d used Sparky to check product availability and review specs before buying . How do you think about Walmart+ membership as a foundation for agentic shopping — and what does that mean for how CPG brands show up in those AI-mediated discovery moments?
- Walmart has publicly highlighted share gains with upper-income households as a strategic priority. Does Walmart+ skew toward those households — and if so, what does that mean for premium CPG brands that may have historically underinvested at Walmart?
- You ran Fire TV, Alexa Skills, and Amazon Music — all businesses that lived at the intersection of media, identity, and commerce. What’s the most important thing you brought from that Amazon experience that directly shaped how you’re building Walmart+?
- Walmart+ is five years old. If you fast-forward five more years, what does the relationship between Walmart+ membership and CPG brand investment look like — and what should brand and agency leaders be doing right now to position themselves for that future?
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Lara Ra