Episode Details

When Steven, a former pro soccer player with schizophrenia, spiraled during a mental health crisis in Queens, police didn’t bring help—they arrested him and his brother. Triggered by a broken TV and a heated argument, the brothers became victims of a broken system that responds to over 149,000 mental health emergencies annually with handcuffs, not care. Fearing authorities, Steven retreated further into isolation, while his family vowed never to call 911 again. Activists like Peggy Herrera, whose son faced the same trauma, are fighting to transform NYC’s response—pushing for a non-police, mental health-first system through a landmark lawsuit that could redefine crisis care for all New Yorkers.

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