Episode Details

Severn Trent Water, serving eight million people, faced serious wastewater failures—but instead of fines, regulators praised their bold move: they invested £98 million of their own money to fix infrastructure before being officially investigated, slashing storm overflow spills by 41% this year. Ofwat called it a benchmark for accountability, highlighting their proactive fixes and full cooperation—marking a rare win where ownership and action beat punishment.

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