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Safety and Risk SUCCESS Podcast - best-practice FM with Mike Boxall
Description
What is best practice when it comes to the delivery of cleaning services (in-house or outsourced)?
Our guest on this episode, Mike Boxall, has a business which helps to answer that question by benchmarking performance
We discuss how this works, what are the good and bad things he sees from both clients (e.g. are their expectations versus budgets realistic?) and contractors
An interesting question is which is better - in-house or outsourced. I (Christian) was not expecting the answer that Mike gave
An invaluable resource for anyone who is managing, procuring, or indeed delivering any kind of FM service
You can find Mike at http://www.sitemark.co.uk/
For more about Christian and Slip Safety Services go to www.slipsafety.co.uk/start or take the Safety & Risk SUCCESS Scorecard at www.safetyrisksuccess.com