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Lowe's Marketplace Could Be a Competitive Advantage | Fast Five Shorts
Published 1 month, 2 weeks ago
Description
This Omni Talk Retail Fast Five segment looks at Lowe's decision to let store associates sell marketplace products directly through its in-store selling platform.
Chris Walton and Ben Miller explain why this approach works particularly well in home improvement, how it strengthens the connection between digital and physical retail, and why empowering store associates with marketplace inventory creates a better customer experience. They also discuss why this model could work for retailers like Best Buy but may not translate as well to every retail category.
Tune in for the full episode here: https://youtu.be/-pwAnA4c7Co
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