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Regional Trains Grounded by Tech Failure | Melbourne News

Regional Trains Grounded by Tech Failure | Melbourne News

Published 1 week, 5 days ago
Description

A Telstra network outage crippled regional train services in Victoria, turning a 12-hour Sydney-to-Torquay trip into a grueling 32-hour bus odyssey for 78-year-old Rita Busbridge — who called it an “adventure” despite the chaos. Commuters faced bus replacements, hotel bills, and uncertainty as V/Line scrambles to reimburse passengers and offer free travel, while Telstra’s CEO apologizes with no clear repayment timeline. The state government is pressuring Telstra to match payouts, but chaos continues as planned works compound delays — proving tech glitches can turn simple commutes into major disruptions.

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