Episode Details

Telstra’s CEO Vicki Brady is facing backlash after a massive network outage crippled trains, payments, and emergency calls — all triggered by a software glitch that sent systems back to November 2006. Despite government warnings about the critical role of time-keeping infrastructure, a reset caused a domino effect, with backup systems failing to intervene. This isn’t an isolated incident — a similar outage in Jersey in 2020 also disrupted emergency services. Now, South Australia’s police are investigating a death linked to the outage, after a spouse couldn’t reach triple zero — though Telstra claims no record of the failure and confirms a separate call worked.

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