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Judge Ends Airline Complaint Gag Order | Montreal News
Description
A Canadian judge has struck down a controversial rule that silenced travelers from sharing outcomes of their airline complaints, calling it a “gag order” that violated freedom of expression. Airlines like Air Canada and WestJet had defended the secrecy, citing privacy and commercial concerns, but Justice Charles Hackland found no evidence the rule was necessary. Advocates hailed the ruling as a win for transparency, empowering passengers to speak out and hold carriers accountable.
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