Episode Details

Lots of restaurants hire in a pinch for the wrong reasons with the wrong approach. I see want ads all the time for desperate restaurants seeking experienced people... "Wanted Experienced Cook.. Experienced Server" - Why? Most of the time, these people usually don't work out - No wonder turnover is so high in the restaurant business. Instead, I always hired for personality, approach and a true desire to serve the public. It's made all the difference in my successful restaurants and it will work for you. Listen as I show you how to Get an “A-Game” from your “A-Players”, by developing what I call your restaurant “Dream Team”. Here’s how you can: - Minimize turnover in your restaurant and build a “Culture of Hospitality” -Combine Great Service with Salesmanship - Develop a Service Staff that makes friends with your customers and brings them back again and again! Go out there and Rock Your Restaurant. Roger