Episode Details

Straight and simple. These 5 Letters: F, A, C, E, S will transform your customer experience and your business. What you do with these letters will be a true game-changer for your operation. I’m a firm believer in daily training. It doesn’t need to take much time; but to be effective, it needs to be focused and consistent. In today’s episode, I’m going to show you a simple training exercise that’s guaranteed to up-level your guest service, show true hospitality and get those fans leaving raving reviews. All you need are these 5 letters. You’ll have to listen to find out what they mean and what they’ll do for your staff, your customer and your business. Give a listen and go out there and Rock Your Restaurant! Roger Email me: roger@restaurantrockstars.com Full show notes: https://restaurantrockstars.com/thepodcast/