Episode Details

Whitehorse residents are sounding the alarm over dangerous cellular dead zones, with one man nearly losing his life after a nine-minute struggle to reach 911. Others report dropped emergency calls, especially when traveling between communities — a stark contrast to the city’s expectations. The Yukon government is pushing Bell, the CRTC, and federal officials to act, citing a surge in complaints. Bell claims upgrades are costly and complex, despite investing $20 million since 2019, and says it has no record of the outages. The CRTC is stepping in to ensure 911 reliability and is developing tools to map coverage gaps — but for now, lives hang in the balance as the network remains fragile.

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